Privacy policy
This Privacy Policy explains how Fenvilo, operated by Xiapu County Yutong Hengchang Trading Co., Ltd. (“Fenvilo,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit https://peltixo.com/, place an order, contact us, or otherwise interact with our store.
Information we may collect
Information you provide may include your name, billing and delivery address, email address, telephone number, order details, customer-service messages, and other information you choose to submit. Payments are handled through the payment methods and providers made available at checkout. We may receive payment status and transaction-related information but do not intend to store full payment-card numbers on our own systems.
When you browse the website, certain technical information may be collected automatically, such as IP address, browser and device details, pages visited, referral information, approximate location inferred from technical data, and interactions with the site. Cookies, pixels, log files, and similar technologies may be used for essential store functions, preferences, security, analytics, and advertising where enabled.
How we use information
· To accept, process, fulfill, and deliver orders and manage payments.
· To send order confirmations, shipping updates, and service communications.
· To answer questions about products, sizing, orders, returns, and refunds.
· To maintain website functionality, improve product information, and troubleshoot technical issues.
· To help detect fraud, protect accounts and transactions, and maintain store security.
· To measure store performance and, where permitted, support advertising and marketing.
· To comply with legal, tax, accounting, and other applicable obligations.
Cookies and similar technologies
Cookies and similar technologies may remember cart contents and preferences, support checkout and security, help us understand website performance, and support analytics or advertising where enabled. You can control cookies through your browser settings and, where available, the website’s privacy preference tools. Disabling certain cookies may affect store functions.
Third-party services and sharing
We may share relevant information with service providers that help us operate the store, including Shopify and ecommerce infrastructure providers, payment processors, fulfillment and shipping companies, customer support services, fraud-prevention tools, analytics providers, and advertising or measurement partners. These providers process information in connection with the services they perform and may have their own privacy terms.
Where advertising services are enabled, partners may use cookies, device identifiers, or similar technologies to deliver, measure, or improve advertising, subject to applicable settings and law. For information about AppLovin’s privacy practices, visit https://legal.applovin.com/privacy/.
We may also disclose information when required by law, in response to valid legal requests, to protect rights or safety, or in connection with a business transfer, subject to applicable legal requirements.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including order administration, support, legal compliance, dispute handling, and recordkeeping. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of online transmission or electronic storage can be guaranteed to be completely secure.
Privacy rights and requests
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, obtain a copy of certain data, or object to or restrict specific processing. You may also have choices regarding targeted advertising or certain data sharing. To submit a request, email service@fenvilo.com. We may need to verify your identity before processing the request.
Children’s privacy
Our store is intended for general shoppers and is not designed to knowingly collect children’s personal information in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.
International processing
We and our service providers may process information in countries other than the country where you reside. Data protection rules may differ between jurisdictions. Where required, we take steps intended to support lawful transfers and processing.
Policy changes and contact
We may revise this policy to reflect changes in our practices, services, or legal obligations. The current version will be posted on this page.
Privacy contact: service@fenvilo.com
Business operator: Xiapu County Yutong Hengchang Trading Co., Ltd., Room 202, Building 2, Jiulongjie, No. 8 Changxi Road, Xiapu County, Fujian Province, China.
AppLovin privacy information: https://legal.applovin.com/privacy/